Almost an Idea › Support
Support
Questions, bug reports and feature ideas — for Almost an Idea and for every app it makes.
Get in touch. Email support@almostanidea.dev. One person reads that inbox, and I'll do my best to help.
Support for a specific app
Each app has its own support page, with questions particular to it. If your question is about how an app works, start there:
- Sock Studio — custom-fit hand-knit sock patterns.
Anything else — Almost an Idea itself, this website, or an app not listed above — is best sent to the email address.
Reporting a bug
The more of this you can include, the faster I can find it:
- Which app, and its version number.
- Your device and its system version.
- What you were doing when it went wrong.
- What you expected to happen, and what happened instead.
- A screenshot or screen recording, if the problem is visible.
Feature ideas
Genuinely welcome. These are small apps made slowly, so not every idea becomes a feature — but the ones that arrive by email are the ones I think about. Tell me what you were trying to do, not just what to build; the problem is usually more useful than the solution.
Frequently asked questions
Who makes these apps?
One busy mum. I make simple, thoughtful apps for real life — no hype, no hurry, just useful things that last.
Do I need an account?
No. There is no Almost an Idea account, no sign-up, and no login anywhere on this site or in the apps.
Where is my data stored?
On your device. Sock Studio keeps everything you enter locally and uploads nothing — see the privacy policy for the full picture.
I emailed and haven't heard back.
Please try once more, and check your spam folder for the reply. This is one busy mum, so answers can take a few days, but a message that goes entirely unanswered usually means it never arrived.
Can I write in a language other than English?
Yes — German and Romanian are fine too. Anything else, I'll manage with a translator.